{"id":8254,"date":"2016-07-13T01:54:05","date_gmt":"2016-07-13T01:54:05","guid":{"rendered":"http:\/\/localhost\/datcomllc\/?p=8254"},"modified":"2016-07-13T01:54:05","modified_gmt":"2016-07-13T01:54:05","slug":"tip-of-the-week-6-truths-to-guide-your-pc-troubleshooting-efforts","status":"publish","type":"post","link":"https:\/\/staging.datcomllc.com\/index.php\/2016\/07\/13\/tip-of-the-week-6-truths-to-guide-your-pc-troubleshooting-efforts\/","title":{"rendered":"Tip of the Week: 6 Truths to Guide Your PC Troubleshooting Efforts"},"content":{"rendered":"<p>We\u2019ve all ran into problems that weren\u2019t easily solvable, even by technically-proficient people. In fact, it\u2019s often the case that simple problems can be escalated far beyond where they deserve to be. Sometimes all it takes is a little outside perspective, and some out-of-the-box thinking, to fix an issue.<\/p>\n<p><!--more--><\/p>\n<p>The next time you run into a seemingly unsolvable problem, try out these six troubleshooting tips and see how you fare.<\/p>\n<ul>\n<li><strong>Keep it simple:<\/strong> In some cases, the most difficult problems can be solved by doing something simple. You could try resetting the hardware or application, checking to see if the machine is plugged in, and if all else fails, try shutting the machine down completely, and rebooting it. There\u2019s no point in going through a ton of work, if the problem can easily be resolved by a reboot.<\/li>\n<li><strong>Trust only your own word:<\/strong> Have you ever tried to fix something, but you couldn\u2019t get anything done because someone else has already tried everything under the sun to resolve the issue? In situations like this, don\u2019t listen to them; go with your gut, as they could be troubleshooting the issue the wrong way.<\/li>\n<li><strong>It\u2019s probably the user\u2019s fault:<\/strong> According to ZDNet, about 80 percent of problems are due to user errors. There\u2019s an old adage: \u201cproblem exists between keyboard and chair.\u201d Basically, the idea is that the end-user is to blame, so it\u2019s important to admit that you may be at fault on occasion.<\/li>\n<li><strong>Try to replicate the issue:<\/strong> The easiest way to get to the bottom of a problem with your technology is to replicate the issue. Often times, knowing how a situation was created can offer valuable insight into how to resolve it. You can ask your end-users to show you what they did, and what the problem is.<\/li>\n<li><strong>Know when to fix or replace:<\/strong> Your IT budget should always be at the top of your mind, as unexpected and unnecessary hardware replacements could convolute your business for months. You should understand how much it will take to fix something, but only fix it if replacing the technology isn\u2019t a better option. Remember, hardware refreshes are great ways to improve the quality of operations.<\/li>\n<li><strong>When all else fails, throw in the towel:<\/strong> If you can\u2019t fix a problem, it\u2019s important that you know when you should stop giving it a shot yourself. You can\u2019t waste valuable time and resources digging deep into why your technology isn\u2019t working, especially when you have a business to run. Instead, it\u2019s more efficient to outsource the maintenance and management of your technology to a third-party managed service provider; one who specializes in caring for the technical requirements of small and medium-sized businesses.<\/li>\n<\/ul>\n<p>For assistance with your business\u2019s technology solutions, you can always reach out to COMPANYNAME. Our skilled technicians are trained in a myriad of related topics, and we can help your team get the support they need, when they need it. You\u2019ll waste minimal time and your operations will soar. To learn more, give us a call at PHONENUMBER.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>We\u2019ve all ran into problems that weren\u2019t easily solvable, even by technically-proficient people. In fact, it\u2019s often the case that simple problems can be escalated far beyond where they deserve to be. Sometimes all it takes is a little outside perspective, and some out-of-the-box thinking, to fix an issue.<\/p>\n","protected":false},"author":1,"featured_media":8255,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[12],"tags":[62,63],"_links":{"self":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/posts\/8254"}],"collection":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/comments?post=8254"}],"version-history":[{"count":0,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/posts\/8254\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/media?parent=8254"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/categories?post=8254"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/tags?post=8254"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}