When the Internet goes down in the modern office, chaos ensues. The only way to subdue the panicked masses is to provide answers and to resolve the issue, ASAP. If you happen to find yourself in such an Internet-less predicament, then be sure to follow these three troubleshooting tips.<\/p>\n
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Is Everything Plugged In?<\/strong> Turn Your Technology Off and on Again<\/strong> Now, before you go and compulsively restart everything, you\u2019re first going to want to pause and apply some logic to the situation by asking some basic questions. For example, if the Internet is out on your workstation but it\u2019s working on another office computer, then you know it\u2019s an issue with your PC and not the network. If your smartphone lost Internet signal but the signal your PC that\u2019s wired into the network is working fine, then you\u2019ll know that you\u2019ve got a problem with your wireless router and not the modem itself.<\/p>\n Call Your Internet Service Provider<\/strong> Bonus Tip: Have a Backup Plan<\/strong> While it\u2019s common for businesses to lose Internet connection every so often, it shouldn\u2019t happen so frequently that it eats into your bottom line and causes serious problems. If this is the case, then you\u2019ll want IT professionals to take a look at your network. COMPANYNAME can perform this task for you by discovering the issue and taking the necessary steps to get your network connections working at optimal levels. For assistance troubleshooting any of your company\u2019s technologies, give us a call at PHONENUMBER.<\/p>\n","protected":false},"excerpt":{"rendered":" When the Internet goes down in the modern office, chaos ensues. The only way to subdue the panicked masses is to provide answers and to resolve the issue, ASAP. If you happen to find yourself in such an Internet-less predicament, then be sure to follow these three troubleshooting tips.<\/p>\n","protected":false},"author":1,"featured_media":7815,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[12],"tags":[160,161,39],"_links":{"self":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/posts\/7809"}],"collection":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/comments?post=7809"}],"version-history":[{"count":0,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/posts\/7809\/revisions"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/"}],"wp:attachment":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/media?parent=7809"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/categories?post=7809"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/tags?post=7809"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}
\nThis may seem like a rather trivial thing to check, but sometimes the worst problems happen because the obvious is overlooked. When your Internet connection fails, be sure to check key components of your network like your modem and cables in order to make sure that everything is plugged in. Considering all of the activity that goes on in a work space, it\u2019s important to keep in mind that accidents happen and equipment can get bumped and the wrong devices can get unplugged. Remember, looks can be deceiving and even a loose cable can be the culprit, so giving your cable connections a firm jiggle may prove an easy fix.<\/p>\n
\nIt\u2019s rather comical how many technology woes are remedied by simply turning a device off and on again, yet it\u2019s a troubleshooting method that\u2019s wholeheartedly recommended by IT technicians because it routinely does the trick! One piece of equipment you\u2019ll want to restart first is the modem. If that doesn\u2019t do it, then try restarting your wireless router or PC.<\/p>\n
\nIf you go through the previous two steps and you\u2019re still experiencing issues with your Internet connection, then the problem may lie with your Internet service provider. While it\u2019s certainly a relief to learn that the problem isn\u2019t your fault, it\u2019s nevertheless annoying to still have to deal with lost productivity. If you do contact your ISP regarding the issue, they should be able to confirm if it\u2019s an issue on their end, and they may even be able to help by giving you an estimate of when the issue will be resolved. This insight will allow you to better manage your downtime by helping you know what to do next, like sending your staff out to lunch early while the Internet is being fixed instead of having everybody sit around with hands in their pockets.<\/p>\n
\nWhile we\u2019re on the topic of lost productivity, it\u2019s good to remind business owners about having a business continuity plan that includes backup solutions that allow employees to continue working while the Internet is down, like apps that aren\u2019t totally dependent on the Internet and perhaps a way to connect mission-critical devices to a 4G wireless signal.<\/p>\n