{"id":10054,"date":"2023-02-10T11:06:44","date_gmt":"2023-02-10T17:06:44","guid":{"rendered":"https:\/\/datcomllc.com\/?p=10054"},"modified":"2023-02-10T11:06:44","modified_gmt":"2023-02-10T17:06:44","slug":"10054","status":"publish","type":"post","link":"https:\/\/staging.datcomllc.com\/index.php\/2023\/02\/10\/10054\/","title":{"rendered":"The Lean, Mean Technology Team"},"content":{"rendered":"<p class=\"reader-text-block__paragraph\">This week, we follow a typical business owner as she discovers her need for a lean, mean, technology team.<\/p>\n<p class=\"reader-text-block__paragraph\">Most internal IT support teams are lean (small) because of mounting technology costs. But it\u2019s both difficult and costly to have experienced help full-time. What\u2019s the solution?\u00a0<\/p>\n<h3 class=\"reader-text-block__heading2\"><strong>Meet Barbara Business Owner\u00a0<\/strong><\/h3>\n<p class=\"reader-text-block__paragraph\">Barbera\u00a0wants her business to thrive, but the last few years have been rough. The ripple effects of the pandemic have shattered any semblance of \u201cbusiness as usual.\u201d\u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">When she has time to spare, she\u2019s always researching ways to cut costs, drive productivity, and stay agile. \u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">Seasoned by many years of success (and struggles, of course), she knows where her strengths lie, and technology is not her strong suit. \u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">Please don\u2019t misunderstand. She has zero\u00a0insecurities whatsoever about using technology every day. She embraced personal computers years ago and keeps herself fresh on how to use her own devices.\u00a0<\/p>\n<div class=\"reader-image-block reader-image-block--full-width\">\n<figure class=\"reader-image-block__figure\">\n<div class=\"ivm-image-view-model \">\n<div class=\"ivm-view-attr__img-wrapper ivm-view-attr__img-wrapper--use-img-tag display-flex \"><img decoding=\"async\" loading=\"lazy\" id=\"ember683\" class=\"ivm-view-attr__img--centered reader-image-block__img lazy-image ember-view aligncenter\" src=\"https:\/\/media.licdn.com\/dms\/image\/D4E12AQG2Q2Yd5-KqHQ\/article-inline_image-shrink_1000_1488\/0\/1675816487484?e=1681344000&amp;v=beta&amp;t=dOBytbeulrvILXsNpnTtGDozcBo4d5Fy2lb3oyBp8Fw\" alt=\"No alt text provided for this image\" width=\"651\" height=\"437\" \/><\/div>\n<\/div>\n<\/figure>\n<\/div>\n<p class=\"reader-text-block__paragraph\">However, she wants to make her\u00a0technology work better every day at\u00a0<strong>every level<\/strong>\u00a0of her organization, without breaking the bank on the latest trends.\u00a0<\/p>\n<hr class=\"reader-divider-block\" \/>\n<h3 class=\"reader-text-block__heading2\"><strong>How and Why She Hired Internal Tech Support<\/strong><\/h3>\n<p class=\"reader-text-block__paragraph\">Years ago, Barbara relied on her more tech-minded employees\u00a0to keep frustrations at bay. Like many businesses, her people wore a lot of hats.\u00a0But when there was a serious problem, she had to seek\u00a0outside help.\u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">Technology blowups are almost always unpredictable and expensive.\u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">Over the years, she\u2019s learned to outsource business tasks to professionals who do those tasks every day. Accounting, human resources, etc.\u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">For tech support,\u00a0she wanted someone on hand who could fix day-to-day problems and keep the company up to date.\u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">Everyone was happy when she\u00a0hired an internal technology staff person. It was something of a minor miracle, to be honest.<\/p>\n<p class=\"reader-text-block__paragraph\">Through a series of connections, the company hired someone with a decent resume looking to move closer to family. Finally, the company had a dedicated IT person.\u00a0<\/p>\n<h3 class=\"reader-text-block__heading2\">Discovering the Disadvantages of Internal Tech Support\u00a0<\/h3>\n<p class=\"reader-text-block__paragraph\">Here&#8217;s what her company found over several years:\u00a0<\/p>\n<ul>\n<li>People are susceptible to outages, too. Vacations. Sick days. A death in the family.\u00a0<\/li>\n<li>Day-to-day tech doesn\u2019t always justify a full-time salary.\u00a0<\/li>\n<li>Big IT projects need more than one person for a smooth rollout without downtime.\u00a0<\/li>\n<li>Expanding the team means paying additional salaries.\u00a0<\/li>\n<li>The company must pay for tools and support the team\u2019s professional development.\u00a0<\/li>\n<li>Internal tech support doesn\u2019t get to see what other companies are doing with their technology to stay competitive.\u00a0<\/li>\n<li>It\u2019s extremely difficult to see\u00a0<em>top value<\/em>\u00a0with an internal IT team.\u00a0<\/li>\n<\/ul>\n<p class=\"reader-text-block__paragraph\">Determined to find a better way, Barbara starts looking for answers.\u00a0<\/p>\n<div class=\"reader-image-block reader-image-block--full-width\">\n<figure class=\"reader-image-block__figure\">\n<div class=\"ivm-image-view-model \">\n<div class=\"ivm-view-attr__img-wrapper ivm-view-attr__img-wrapper--use-img-tag display-flex \"><img decoding=\"async\" loading=\"lazy\" id=\"ember684\" class=\"ivm-view-attr__img--centered reader-image-block__img lazy-image ember-view aligncenter\" src=\"https:\/\/media.licdn.com\/dms\/image\/D4E12AQE1BsQWIAA0ZA\/article-inline_image-shrink_1000_1488\/0\/1675816663477?e=1681344000&amp;v=beta&amp;t=Ahq91BM0rKqKv7Jz-p_A9JjkWNq6qQdIpnuTzgnSrSs\" alt=\"No alt text provided for this image\" width=\"651\" height=\"487\" \/><\/div>\n<\/div>\n<\/figure>\n<\/div>\n<h3>\u00a0<\/h3>\n<h3 class=\"reader-text-block__heading2\">The Lean, Mean, Technology Team\u00a0<\/h3>\n<p class=\"reader-text-block__paragraph\">If you can relate to \u201cBarbara\u2019s\u201d experience, you\u2019re not alone. Modern businesses need lean (efficient) and &#8220;mean&#8221; (competent, experienced) tech teams.<\/p>\n<p class=\"reader-text-block__paragraph\">You know that technology is complex and ever-changing. Moreover, it&#8217;s becoming unmanageable without professional help.<\/p>\n<p class=\"reader-text-block__paragraph\">But Datcom solves these problems for real down-to-earth businesses every day.\u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">Our Guardian Service brings a level of competence and experience to businesses way beyond what their internal IT support teams can achieve.<\/p>\n<p class=\"reader-text-block__paragraph\">Designed for efficiency, we solve daily problems to reduce\u00a0frustration. Furthermore, we\u00a0execute larger projects much faster than a small internal team can hope to achieve. \u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">Not to mention, we provide financial guarantees that no internal tech team can provide.\u00a0<\/p>\n<p class=\"reader-text-block__paragraph\">Know someone like Barbara? Tell them about DatCom!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This week, we follow a typical business owner as she discovers her need for a lean, mean, technology team. Most internal IT support teams are lean (small) because of mounting technology costs. But it\u2019s both difficult and costly to have experienced help full-time. What\u2019s the solution?\u00a0 Meet Barbara Business Owner\u00a0 Barbera\u00a0wants her business to thrive, [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":""},"categories":[12,68],"tags":[419,441,62,120,442],"_links":{"self":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/posts\/10054"}],"collection":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/comments?post=10054"}],"version-history":[{"count":0,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/posts\/10054\/revisions"}],"wp:attachment":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/media?parent=10054"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/categories?post=10054"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/tags?post=10054"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}