{"id":1051,"date":"2023-03-28T15:16:30","date_gmt":"2023-03-28T21:16:30","guid":{"rendered":"https:\/\/staging.datcomllc.com\/?page_id=1051"},"modified":"2023-03-31T14:39:04","modified_gmt":"2023-03-31T20:39:04","slug":"support","status":"publish","type":"page","link":"https:\/\/staging.datcomllc.com\/index.php\/support\/","title":{"rendered":"Support"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; text_text_color=&#8221;#FFFFFF&#8221; text_font_size=&#8221;35px&#8221; background_image=&#8221;https:\/\/staging.datcomllc.com\/wp-content\/uploads\/2023\/03\/Screen-Shot-2023-03-28-at-2.17.32-PM.png&#8221; text_orientation=&#8221;right&#8221; height=&#8221;416px&#8221; custom_margin=&#8221;|0px|||false|false&#8221; custom_padding=&#8221;83px|40px|0px||false|false&#8221; text_text_shadow_style=&#8221;preset3&#8243; text_text_shadow_color=&#8221;#0C71C3&#8243; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1><\/h1>\n<h1><\/h1>\n<h1><\/h1>\n<h1><\/h1>\n<h1><\/h1>\n<h1><\/h1>\n<h1><\/h1>\n<h1><\/h1>\n<h1><\/h1>\n<h1><\/h1>\n<h1><\/h1>\n<h1><span style=\"color: #ffffff;\">Texas Technical Support<\/span><\/h1>\n<h2><span style=\"color: #ffffff;\">We&#8217;re here to help! Choose how you would like to contact us.<\/span><\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h3 class=\"support-title\">Contact DatCom, LLC for Service and Support<\/h3>\n<p><span>Looking for computer support? Running into an issue? Looking to talk to an IT expert about the best way to use your technology to get work done? No matter what you need, DatCom, LLC is here to help. Keep in mind, if you are experiencing an issue and want to submit a support ticket, please be detailed when describing what you were doing so we can recreate the issue and solve it for you as quickly as possible!<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_cta title=&#8221;Learn More about Managed IT&#8221; button_url=&#8221;https:\/\/datcomllc.com\/10-benefits&#8221; button_text=&#8221;Download Whitepaper&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; use_background_color=&#8221;off&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#FFFFFF&#8221; button_bg_color=&#8221;#78BD1E&#8221; background_layout=&#8221;light&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/staging.datcomllc.com\/wp-content\/uploads\/2023\/03\/whitepaper-graphic-cta-1-150x150.png\" width=\"150\" height=\"150\" alt=\"\" class=\"wp-image-1090 aligncenter size-thumbnail\" \/><\/p>\n<p class=\"top-tagline-support\"><em>Break away from Traditional Break-Fix IT.<\/em><\/p>\n<p class=\"support-whitepaper-text\">With Managed IT, you get full access to professional support, goal-oriented solutions, and downtime-preventing maintenance.<\/p>\n<p>[\/et_pb_cta][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_cta title=&#8221;Contact by Phone&#8221; button_url=&#8221;tel:(903)842-2220&#8243; url_new_window=&#8221;on&#8221; button_text=&#8221;(903) 842-2220&#8243; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; 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_builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;20px&#8221; body_text_color=&#8221;#000000&#8243; background_color=&#8221;#efefef&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#78BD1E&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#efefef&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/staging.datcomllc.com\/wp-content\/uploads\/2023\/03\/tablet-icon.png\" width=\"40\" height=\"40\" alt=\"\" class=\"wp-image-1098 aligncenter size-full\" \/><span>Create and manage tickets via our Support Portal.<\/span><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.20.2&#8243; 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button_url=&#8221;mailto:support@datcomllc.com&#8221; url_new_window=&#8221;on&#8221; button_text=&#8221;Click Here&#8221; _builder_version=&#8221;4.20.2&#8243; _module_preset=&#8221;default&#8221; header_text_color=&#8221;#000000&#8243; header_font_size=&#8221;20px&#8221; body_text_color=&#8221;#000000&#8243; background_color=&#8221;#efefef&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;14px&#8221; button_text_color=&#8221;#78BD1E&#8221; button_bg_color=&#8221;RGBA(255,255,255,0)&#8221; button_border_width=&#8221;0px&#8221; button_border_color=&#8221;RGBA(255,255,255,0)&#8221; hover_enabled=&#8221;0&#8243; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#efefef&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\"><span><img decoding=\"async\" loading=\"lazy\" src=\"https:\/\/staging.datcomllc.com\/wp-content\/uploads\/2023\/03\/email-icon.png\" width=\"40\" height=\"40\" alt=\"\" class=\"wp-image-1096 aligncenter size-full\" \/>Send an email to the Help Desk to create a ticket.<\/span><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.20.2&#8243; 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Choose how you would like to contact us.Contact DatCom, LLC for Service and Support Looking for computer support? Running into an issue? Looking to talk to an IT expert about the best way to use your technology to get work done? No matter what you need, DatCom, LLC [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/pages\/1051"}],"collection":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/comments?post=1051"}],"version-history":[{"count":9,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/pages\/1051\/revisions"}],"predecessor-version":[{"id":10389,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/pages\/1051\/revisions\/10389"}],"wp:attachment":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/media?parent=1051"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}