{"id":1012,"date":"2023-03-28T12:02:06","date_gmt":"2023-03-28T18:02:06","guid":{"rendered":"https:\/\/staging.datcomllc.com\/?page_id=1012"},"modified":"2023-03-30T12:39:54","modified_gmt":"2023-03-30T18:39:54","slug":"__trashed-4","status":"publish","type":"page","link":"https:\/\/staging.datcomllc.com\/index.php\/support\/__trashed-4\/","title":{"rendered":"Help Desk"},"content":{"rendered":"

[et_pb_section fb_built=”1″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_row column_structure=”2_3,1_3″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_column type=”2_3″ _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][et_pb_cta title=”Welcome to the Guardian Care Help Desk” button_url=”https:\/\/datcomllc.syncromsp.com\/my_profile\/login” button_text=”Support Portal” _builder_version=”4.20.2″ _module_preset=”default” header_text_align=”left” header_text_color=”#349966″ use_background_color=”off” custom_button=”on” button_text_size=”14px” button_text_color=”#FFFFFF” button_bg_color=”#78BD1E” button_border_color=”#78BD1E” button_font=”|600|||||||” text_orientation=”left” background_layout=”light” global_colors_info=”{}”]<\/p>\n

Use the Support Portal to manage your\u00a0Projects, Tickets, Recommendations <\/strong>and Invoices.<\/strong><\/p>\n

[\/et_pb_cta][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” text_font=”|600|||||||” global_colors_info=”{}”]<\/p>\n

In a hurry? Make a quick ticket and we’ll get right on it:<\/strong><\/p>\n

[\/et_pb_text][et_pb_contact_form email=”support@datcomllc.com” title=”Quick Support Ticket” success_message=”Support Request Received!” submit_button_text=”Submit Ticket” admin_label=”Support Ticket Form” _builder_version=”4.20.2″ _module_preset=”default” _unique_id=”7670119f-c9fb-43bf-97bd-68909bd26317″ form_field_background_color=”#f6fff4″ form_field_text_color=”#000000″ form_field_focus_background_color=”#FFFFFF” title_text_color=”#349966″ custom_button=”on” button_text_size=”15px” button_text_color=”#FFFFFF” button_bg_color=”#78BD1E” button_border_width=”2px” button_border_color=”#78BD1E” button_font=”|600|||||||” button_icon_placement=”left” width=”50%” custom_margin=”0px||0px||false|false” border_radii=”on|3px|3px|3px|3px” border_width_all=”0.1px” border_style_all=”groove” box_shadow_style=”preset3″ box_shadow_blur=”10px” box_shadow_spread=”-15px” global_colors_info=”{}”][et_pb_contact_field field_id=”Company” field_title=”Company Name” required_mark=”off” 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field_type=”checkbox” checkbox_options=”%91{%22value%22:%22Is the issue preventing your work?%22,%22checked%22:0,%22dragID%22:-1}%93″ fullwidth_field=”on” _builder_version=”4.20.2″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_contact_field][et_pb_contact_field field_id=”Message” field_title=”Details about your Issue” field_type=”text” required_mark=”off” fullwidth_field=”on” _builder_version=”4.20.2″ custom_margin=”|0px|||false|false” global_colors_info=”{}” button_text_size__hover_enabled=”off” button_one_text_size__hover_enabled=”off” button_two_text_size__hover_enabled=”off” button_text_color__hover_enabled=”off” button_one_text_color__hover_enabled=”off” button_two_text_color__hover_enabled=”off” button_border_width__hover_enabled=”off” button_one_border_width__hover_enabled=”off” button_two_border_width__hover_enabled=”off” button_border_color__hover_enabled=”off” button_one_border_color__hover_enabled=”off” button_two_border_color__hover_enabled=”off” 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 <\/p>\n

\"\"Interested in seeing what we can do for your business?
<\/span>Contact us to see how we can help you!<\/span><\/p>\n

[\/et_pb_cta][et_pb_text _builder_version=”4.20.2″ _module_preset=”default” header_2_font=”|600|||||||” header_2_text_align=”center” header_2_text_color=”#349966″ background_color=”#FFFFFF” custom_padding=”||0px||false|false” global_colors_info=”{}”]<\/p>\n

Support Options<\/h2>\n

[\/et_pb_text][et_pb_accordion toggle_icon=”||divi||400″ admin_label=”Support Accordion” _builder_version=”4.20.2″ _module_preset=”default” custom_margin=”|10px||10px|false|false” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][et_pb_accordion_item title=”Phone Support” open_toggle_text_color=”#349966″ closed_toggle_text_color=”#349966″ closed_toggle_background_color=”#efefef” _builder_version=”4.20.2″ _module_preset=”default” body_font=”|600|||||||” background_color=”#f6fff4″ background_enable_color=”on” global_colors_info=”{}” toggle_text_color=”#349966″ toggle_font=”|700|||||||” closed_toggle_font=”|700|||||||” open=”on”]<\/p>\n

Speak to a support team member on the phone!<\/span><\/p>\n

Phone:(903) 842-2220<\/a><\/span><\/strong><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Ticket by Email” open=”off” open_toggle_text_color=”#349966″ closed_toggle_background_color=”#efefef” _builder_version=”4.20.2″ _module_preset=”default” body_font=”|600|||||||” background_color=”#f6fff4″ background_enable_color=”on” global_colors_info=”{}” toggle_text_color=”#349966″ toggle_font=”|700|||||||”]<\/p>\n

Send an email to the Help Desk to create a ticket automatically and communicate with our team.
support@datcomllc.com<\/a><\/span><\/p>\n

[\/et_pb_accordion_item][et_pb_accordion_item title=”Ticket By Portal” open_toggle_text_color=”#349966″ closed_toggle_text_color=”#349966″ closed_toggle_background_color=”#efefef” _builder_version=”4.20.2″ _module_preset=”default” body_font=”|600|||||||” background_color=”#f6fff4″ background_enable_color=”on” global_colors_info=”{}” toggle_text_color=”#349966″ toggle_font=”|700|||||||” closed_toggle_font=”|700|||||||” open=”off”]<\/p>\n

Create and manage tickets via our secure online Help Desk Portal.<\/a><\/span><\/p>\n

 <\/p>\n

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Use the Support Portal to manage your\u00a0Projects, Tickets, Recommendations and Invoices.In a hurry? Make a quick ticket and we’ll get right on it:  Interested in seeing what we can do for your business?Contact us to see how we can help you!Support OptionsSpeak to a support team member on the phone! Phone:(903) 842-2220Send an email to […]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":1051,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":""},"_links":{"self":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/pages\/1012"}],"collection":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/comments?post=1012"}],"version-history":[{"count":14,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/pages\/1012\/revisions"}],"predecessor-version":[{"id":10207,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/pages\/1012\/revisions\/10207"}],"up":[{"embeddable":true,"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/pages\/1051"}],"wp:attachment":[{"href":"https:\/\/staging.datcomllc.com\/index.php\/wp-json\/wp\/v2\/media?parent=1012"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}